Returns policy & Refunds policy
- Damages/manufacturing defect/size changes needs to reported within 24hrs to our customer support 7591960202 and return need to send within 07 days. To ensure a smooth experience and for quality assurance/damage claim/incomplete shipment, we kindly request you to record an unboxing video upon delivery, starting from the moment you receive the package without removing the packaging tape.
- A full refund of the amount of that product will be initiated only if the replacement of the same product is not available in stock with us. In all other cases, we will be replacing the product.
- Returned products must be in new, unused condition and include the original box and/or packaging with all tags included. The refund process will begin immediately following a successful inspection.
- Customer needs to bear the cost of shipping for returns or exchanges.
- In case of manufacturing defect/damages the refund of the shipping charge that you incur while shipping the product back to us, we will only refund the amount that we have marked as shipping in your order ID, or the cost that you have borne (whichever is lower).
- Products bought during any sale or discount offers cannot be refunded or replaced.
- If you choose to receive your refund directly into your Bandidos Wallet, no fees will be deducted. You will receive the full invoice value, ready to use on your next purchase. All other cash/amount refunds are subject to standard payment gateway and website platform processing fees. These deductions are calculated as a percentage of your total invoice value:
- Non-EMI Transactions: 5% deduction
- EMI Transactions (Snapmint): 6.5% deduction
After the appropriate transaction fees are deducted, the remaining balance will be credited back to you via Snapmint or a direct bank transfer, at the final discretion of the Bandidos Pitstop team.
- All refunds will be processed in 7 business working days from bandidos pitstop, but actual refunds may vary depends upon respective Banks.